Frequently Asked Questions
Preparing and Shipping Your Order
Your orders are prepared by our, USA-based, fulfillment partner within 2-7 business days. Most are ready within 5 business days. Be advised, mugs and hats are usually fulfilled sooner than clothing. If ordered with apparel, they will be shipped separately to avoid damage.
US orders are shipped to arrive in 3-5 business days via USPS with tracking. Canadian orders arrive in 5-10 business days without tracking. For your convenience, we offer faster shipping speeds, too. You can view available options during your checkout. FOOTBALLIFE ships internationally to 240 countries. Shipping times will vary.
Where's your package and when will it be delivered, you ask? FOOTBALLIFE has you covered. Once your order is ready to ship, we'll email you with all the tracking details. This will include your tracking number, status and delivery service provider.
Your satisfaction is important to us. If your product arrives damaged or defective, please contact us within 30 days of receiving your order. We will require a brief report including your tracking info, a statement and picture of the damage. We'll ship you another order at no cost,or issue a refund, if you choose.
If needed, please reach us via our contact form or email: info(at)thefootballife.com. We'll return your message as soon as we can.